Set Up Products and Pricing (1205 onwards)

Created by Migration Bot, Modified on Fri, 23 Oct at 2:28 PM by Migration Bot

Originally written by John Hardwick, last updated Jan 30, 2026, on the Swan Retail knowledge base (FRS).


This document details how to generate and maintain products and options from within FRS and how to populate promotions with cost and selling prices.

Overview

SwanFRS provides two ways of creating a product portfolio. 

  •          XML Catalogue data feed (generated via third party applications)

  •          Within SwanFRS 

 This document details the process of creating and maintaining products from within the application.

Menu Location: Products > Set Up Product Pricing

This routine has two specific features, product maintenance and price maintenance.

  •          Access to product maintenance requires the user to possess the MAINTAIN_PRODUCTS privilege.

  •          Access to price maintenance requires the user to possess the Amend Create Promotions privilege.

The Set Up Product Pricing routine allows the in-application generation and maintenance of items, options, and price modelling.  This routine is used in partnership with promotions which are detailed in a separate guide.

Header Bar

When selected from the menu the program, subject to permissions, displays the following header row.

Field 

Comments 

OPTIONS MODE

By default, the program starts in Item Mode.  This mode allows the operator to maintain products (SKUs), if changes are to be made to options, clicking this button changes the program allowing item options and choices to be managed.

When clicked this button changes to Item Mode (toggles between Item and Option mode).

See Item Mode for features available when managing products.

See Options Mode for features available when maintaining options and choices.

Company

When operating with multi-companies and the operator has privilege to select alternate companies the Company Selection pick list will display allowing the operator to choose an alternative company to apply changes.

Only companies visible to the operator are listed.

Location

When operating with multi-locations and the operator has privilege to select alternate locations the Location Selection pick list will display allowing the operator to choose an alternative location to apply changes.

Only locations visible to the operator are listed.

Promotion

Defaulting the current prevailing promotion, this field allows the operator to choose a promotion from which prices will be displayed.

It is important to ensure the correct promotion is listed before loading the data grid.

By default, only active promotions are listed.

If a location is selected only promotions applicable to the selected location are visible.

Show Expired

Tick to show all completed promotions in the Promotion pick list.

CLOSE

Click to close the program and return to the main menu.

Side Panel

The side panel (left hand side of the screen) varies dependent upon operator privilege and mode of the program.

Features grey out when not available.

Import prices

See Import Prices for details.

Export prices

See Export Prices for details.

Import products

See Import Products for details.

Export products

See Export Products for details.

Maintain golden prices

See Golden Prices for details.

Maintain attributes

See Maintain Attributes for details.

Add New item

See Product Detail for details.

Add New Option

See Option Choice Detail for details.

Option Mode

See Options Mode for details.

Item Mode

See Item Mode for details.

Price Edit Mode

See Pricing Mode for details.

Close

Click to return to the main menu

Import Prices

This option allows the operator to import a list of price changes to be applied to the selected supplier.

To import products the following csv file structure is required.

  • The load file should NOT contain a header row.

  • The load process uses a comma separated file structure and therefore commas in a text field may result in the load failing.

  • It is important to ensure the correct promotion has been selected in the Header Bar before loading a price change. Price changes processed using this feature are irreversible.  I.e., There is no undo feature.

  • To import prices a control file is required, details of this are listed in Configuration section of this document.

  • The import process requires a data folder defining (For example C:\tmp\in). This folder must be present on the server and accessible by the operator. For hosted systems, this folder will be the tmp folder accessible via dropbox

  • Filenames must begin with the word Prices.  For example, PricesJuly.csv

  • This process cannot create new items or options and is used purely as a repricing tool.

Importing processes all data files matching the load file naming convention held within the specified import folder.

Data filenames and structure are as specified within the Export Prices section of this document.

Selecting the IMPORT PRICES button produces the following warning.

Clicking OK processes, the data files within the import folder and produces a completion message like that shown below when finished.

Export Prices

The export process requires a data folder defining (For example C:\tmp\out). This folder must be present on the server and accessible by the operator.

For hosted systems, this folder will be the tmp folder accessible via dropbox

Selecting the EXPORT PRICES button created a csv data file in the output folder.

The program will generate one of two file structures dependent upon whether the program is in option or item mode. 

The import format of the load file is documented in the Product Prices section of this document, and reference Option Answer Prices if importing in options mode.

Once completed the following message is displayed.

Product Prices

The following load file relates to product prices.

If the supplier is selected but no range, all items for all supplier ranges will be exported in a single file.

If the supplier and range is selected only items within the range are exported

The file will be named as Prices<SwanFRS supplier code><RangeCode>-<date&time>.csv

E.g., Prices39001-130220171050.csv

This file relates to supplier 39, range code 1, created at 10:50am on 13/02/2017

Column

Comment

A

Item ID

SwanFRS’s internal item ID

B

SKU

The SKU number & Description

C

MRP

The manufacturer’s recommended selling price.

D

Cost

The item’s new cost price

E

Cost2

The item’s alternative cost price.

F

Sell

The item’s selling price.

G

Sell2

Selling price 2.

H

Sell3

Selling price 3.

I

Currency Cost

The supplier’s foreign currency cost.

J

Promo Cost

The promotional cost price.

K

Promo Sell

The promotional selling price.

L

Company ID

The company linked to the load.

M

Supplier Name

The supplier’s name.

N

Range

The range name.

O

Web Price

The price to be used when linked to a website.

The data file created, when opened in Excel® displays as follows

Option Answer Prices

If the supplier is selected but no question, all answers for all supplier questions will be exported in a single file.

If the supplier and question is selected only answers within the question are exported.

The file will be named as OptionPrices<SwanFRS supplier code><RangeCode>-<date&time>.csv

E.g., OptionPrices39001-130220171050.csv

This file relates to supplier 39, range code 1, created at 10:50am on 13/02/2017

It is important to remember that prices set for the option answer may be percentage uplifts of the base SKU price or a fixed uplift value.  This is controlled via the Option (Choice) settings.

Column

Comment

A

Option Detail ID

SwanFRS’s internal item ID

B

Option Description

The code and description

C

MRP

The manufacturer’s recommended selling price.

D

Cost

The option answer’s new cost price

E

Cost2

The option answer’s cost price.

F

Sell

The option answer’s selling price.

G

Sell2

Selling price 2.

H

Sell3

Selling price 3.

I

Currency Cost

The supplier’s foreign currency cost.

J

Promo Cost

The promotional cost price.

K

Promo Sell

The promotional selling price.

L

Company ID

The company linked to the load.

M

Supplier Name

The supplier’s name.

When creating new records this field must contain the supplier name as it appears in the supplier’s description.

N

Range

The range name.

When creating new records this field must contain the range name as it appears in the range description.

O

Web Price

The price to be used when linked to a website.

The data file created, when opened in Excel® displays as follows

Export Products

This feature is only available once the Supplier has been selected and produces a data dump of products within the specified supplier.

Leave the range blank if all ranges within the supplier are to be exported.

The export process requires a data folder defining (For example C:\tmp\out). This folder must be present on the server and accessible by the operator.

For hosted systems, this folder will be the tmp folder accessible via dropbox

Selecting the Export Products from the side panel creates a csv data file in the output folder.

Once completed the following message is displayed.

The data file produced will be named Products<nnnyyy>.csv where <nnn> is  nnn is a zero padded supplier ID and yyy is a zero padded range ID.

If the whole supplier is exported the yyy element is set to 000.

Note: The export file does not contain a header row – the columns in the data file, when opened in Excel® are showing below.

Excel

Column

Comments

Example

A

Item ID

SwanFRS’s internal Stock reference.

If this field is blank when importing SwanFRS will generate a new stock record assuming all necessary data fields are set in the data row.

1000000065

B

SKU

The stock keeping unit of the item.

This field is ignored when importing but must exist in the load file.

45-20-1

C

Model Number

The manufacturers reference number.

Xc1

D

Description 1

The description of the item (part 1)

Armchair

E

Description 2

The second part of the description.

F

Description 3

The third part of the description.

Dim- H: 100 W: 200 D: 300

G

Width

The width of the item.

200

H

Depth

The depth of the item.

300

J

Height

The height of the item.

100

I

Weight

The weight of the item.

5

K

Lead Time

The number of days lead time.

42

L

Barcode

The supplier’s barcode.

M

Image Filename

The image filename used as a thumbnail in SwanFRS.

The optimum size for images is 560 across by 460 pixels depth.  

If using subfolders, the / should be used to indicate the path structure.

Itaca.jpg

N

Image URL 1

The image name or filename used for web integration.

This image may be used as the thumbnail in SwanFRS – see Application Parameters Guide for settings.

O

Image URL 2

The image name or filename used for web integration

P

Image URL 3

The image name or filename used for web integration

Q

Image URL 4

The image name or filename used for web integration

R

Image URL 5

The image name or filename used for web integration

S

Discontinued Date

The date the item will become/ became discontinued.

01/12/2020 00:00

T

Is Web Product

Is the item to be pushed to a website

  •          1 = yes

  •          0 = no

1

U

Pieces

How many pieces is the item shipped in.

1

V

Reorderable

Is the item reorderable.

  •          1 = yes

  •          0 = no

1

W

Part

Is the item a part.

  •          1 = yes

  •          0 = no

0

X

Minimum Qty

The minimum stock holding quantity.

Y

Maximum Qty

The maximum stock holding quantity.

Z

Reorder Qty

The suppliers order quantity.

AA

Packaged Cubic

The item’s cubic capacity (for containers).

0.01

AB

Seats

The item’s number of seats (primarily used for containers)/

1

AC

Web Shop Description

The web shop description.

AD

Web Shop SEO

Web SEO codes.

AE

Web Shop Start Date

The date the item is to be shown on the web.

AF

Web Shop End Date

The date the item is to be withdrawn from the web.

AG

Group

The product group linked to the stock item.

L001

AH

Supplier Description

The supplier’s description.

This field is ignored when importing but must exist in the load file.

Ultrasuites

AI

Range Description

The range description.

This field is ignored when importing but must exist in the load file.

Inspiration Classic

AJ

Supplier ID

The supplier’s internal reference number.

45

AK

Range ID

The range’s internal reference number.

20

Import Products

  • The import process requires a data folder defining (For example C:\tmp\in).

  • For hosted systems, this folder will be the tmp folder accessible via dropbox

  • This folder must be present on the server and accessible by the operator.

  • The file name must begin with Products.  E.g., Products045000.csv

The file structure of the load file replicates that produced with that detailed within the Export Products section of this document.

Selecting the Import Products produces the following warning.

Importing products overrides existing data – There is no undo option.

Clicking OK begins the process of loading data.

Golden Prices

Golden prices are preferred prices used within the program’s pricing suite.  These are prices the system will attempt to reach, subject to tolerance, thus rounding the price to a more ‘acceptable’ value. For example, if the calculated selling price is £34.56, the system will attempt to get to a golden price which may be £37 or £39.

Golden prices are user defined and not necessarily prices ending in a 9 or a 5.

Clicking this option generates the following screen.

Field 

Comments 

Supplier

Golden prices can be set for a specific supplier or for all suppliers.

If there is a price list for a specific supplier this will be used in preference to the All suppliers list.

Click to change an existing price point.

Editing an existing price point offers the following options.

  • Accept the change.

  • Delete the price point.

  • Abort the change.

  • Price entry – change the price point specified.

Price

The golden price point.

NEW

Click to create a new price point.

CLOSE

Click to return to the Set Up Product Pricing program.

When in PRICING MODE Pricing Mode the operator may opt to round the Destination price using ‘golden prices’.

The tolerance value defaults to the value held on the GOLDEN_PRICE_TOLERANCE application parameter.

If the difference between the calculated value and its nearest ‘golden price’ (higher or lower dependent upon operator choice) is within the specified tolerance of the calculated price the system will use the golden price.  If the tolerance is greater than the specified percentage, no price charming occurs.

Maintain Attributes

Attributes are ways of linking data not specifically catered for in SwanFRS to the product.  For example, there is not a field for country of origin or room type within the product code format, attributes allow this type of information to be linked with item.  Attributes consist of a group code and a narrative or code.

Clicking this option generates the following screen.

Field 

Comments 

Click to change an existing attribute group.

Editing an existing attribute group offers the following options.

  • Accept the change.

  • Delete the price point.

  • Abort the change.

  • Price entry – change the price point specified.

Attribute Name

The Attribute group description.

NEW

Click to create a new attribute.

CLOSE

Click to return to the Set Up Product Pricing program.

Option / Item Mode

This feature changes the operating mode from item to option and back again.

When in item mode, the button will be titled OPTIONS MODE, when clicked the program will change to options mode and the button retitled to ITEM MODE

Item Mode

Item mode allows the operator to create / maintain products (SKUs)

The Item Mode screen offers a series of search filters allowing the operator to restrict the number of products listed.

Field 

Comments 

Supplier

Choose a supplier from the list available. 

This list is restricted to suppliers with the Catalogue ID set to Internal or Internal,XML within Set Up Suppliers.

Range

The list is only populated once the Supplier has been selected, showing all ranges within the supplier.

The FIND button will not operate until a Range has been specified.

Filter SKU / Mode /

Desc

This field allows the operator to specify a product filter.  This field is checked against the SKU code, Model Reference and / or Description.

Where used only products matching the search will be listed in the

Active

Choose whether the grid is to show

  • Active and Discontinued

  • Active only

  • Discontinued items only

This field may be changed after the Find button has been selected.

Show

Choose whether the grid is to show

  • All items

  • Only Items in the selected promotion

  • Only items not in the selected promotion

This field may be changed after the Find button has been selected.

Promotion Start End Dates

When configured the screen will show the selected promotion start and end dates.

Costs

Specify which cost is to be used when sending data to the chosen promotion. Choose from

  • Cost (Cost 1)

  • Alternative Cost (Cost 2)

Selling

Specify which selling price is to be used when sending data to the chosen promotion. Choose from

  • Sell 1

  • Sell 2

  • Sell 3

Range In Use:

This field indicates if the range is already being edited.

Locked By:

This field shows the operator editing the range.

Locked At:

This field shows the time the data was locked.

PRICE EDIT MODE

Select to change the Item editor to a Pricing Mode.

QUICK UPDATE MODE

Click to open the Quick Edit function.

OPTIONS MODE or ITEM MODE

Click to change to mode

CLOSE

Click to close the program.

...

Click to open the Range Editor

+

Click to create a

FIND

Clicking find once a supplier AND a range has been chosen causes the system to redisplay with product details.

ADD NEW ITEM

This button is only accessible when a single range has been selected.

Clicking takes the operator directly to the Product Detail page whereby it is possible to create new SKU(s).

COPY PRICES TO SELECTED PROMOTION

Click to copy the prices displayed to the selected promotion using the Cost and selling selection as the ‘active’ prices.

ANCILLARY COST

Click to view Ancillary Costs

Quick Edit

This feature allows the operator to modify all selected SKUs in a single action.

The quick edit features appear above the SKU data grid

It is important to ensure you have the correct combination of tick boxes on the A/N column prior to clicking the Update button.  By default, ALL SKUs are ticked which means ALL SKUs will inherit the quick-change settings applied before the Update button is clicked.

Field 

Comments 

Web Product

Select the new setting for the web product control.

Choose from

  • Ignore (default) – Do not change this setting.

  • Yes – This item is visible on the web.

  • No – This item is not to be sent to the web.

Lead Time (Days)

Specify the number of days it takes to receive the goods into your premises from the point of issuing the purchase order to the supplier.

This field is only applied, irrespective of content if the Ignore check box is unticked.

Reorderable

Select the new setting for the web product control.

Choose from

  • Ignore (default) – Do not change this setting.

  • Yes – This item is visible on the web.

  • No – This item is not to be sent to the web.

Allocate On Dispatch

Select the new setting for the allocate on dispatch control.

Choose from

  • Ignore (default) – Do not change this setting.

  • Yes – This SKU can have specific stock IDs allocated during the dispatch .

  • No – This item must be stocked prior to dispatch.

Part

Select the new setting for the part control.

Choose from

  • Ignore (default) – Do not change this setting.

  • Yes – This item is deemed to be a part.

  • No – This item is not a part.

Back to Back PO

Select the new setting for the back to back purchase ordering control.

Choose from

  • Ignore (default) – Do not change this setting.

  • Yes – This item can be ordered off the back of a sales order.

  • No – This item can only be ordered by suitably empowered operators.

Enter Serial Number

Select the new setting for the serial number control.

Choose from

  • Ignore (default) – Do not change this setting.

  • Yes – This item requires a serial number specifying before it can be delivered / / collected or taken.

  • No – This item is does not need a serial number.

Discontinued Date

Specify the discontinue date to be applied to the selected SKUs.

This field is only applied, irrespective of content if the Ignore check box is unticked.

If the date is left blank and the Ignore check box unticked SwanFRS will remove the discontinued date for a selected SKU

Having made the quick-change selections and ensure the appropriate tick boxes are selected in the A/N column (remembering that there may be several pages of SKUs in the data grid), click the UPDATE button to apply the changes.

The program will apply the changes and produce a notification upon completion.

The quick edit section will then auto hide return control back to the main data grid.

Range Editor

Clicking ... opens the range edit list. 

This is effectively a call to the Set Up Ranges program whereby it is possible to set / change ranges for a selected supplier.

Closing returns control back to Product Pricing.

New Range

Clicking the + button opens a type in text box to the right of the button allowing the operator to specify the name of a new range for use within the specified supplier.

Note it is not possible set any additional information relating to the range using this feature,  These settings can only be changed via the Range Editor feature.

Product Data Grid

Having clicked the Find button the data grid will be populated with all SKUs matching the search filters.

Field 

Comments 

A / N

This column acts as an indicator.  Where ticked the row will be affected if one of the QUICK ADD buttons is processed.

  • Clicking the A places tick on every row.

  • Clicking the N removes the tick from every row.

Click to amend the SKUs details.

Clicking opens the Product Detail page.

Click to clone the SKU.

Clicking opens the Product Detail page preloaded with the row’s SKUs details in insert mode thus allowing a new SKU to be created.

Clicking marks the SKU as Discontinued. 

The program uses the system date to discontinue.

The item will disappear from the grid if Show Active Only is selected.

The grid will not show this image if the SKU already has a discontinued date.  To remove a date, use the  option and delete the discontinue date.

It is not possible to remove / purge a SKU from the database – setting a discontinue date blocks new stock items from being created but allows existing free to sell stock to be sold.

SKU

The SKU (stock keeping unit) number of the product.

Range

The range name of the SKUs

Description

The description of the SKU – This field is an amalgam of the description 1, 2 and 3 fields.

:bubbles:

This image indicate the SKU has options (no image no options).  Hovering over the image produces a tool tip listing the tier 1 (top level) options associated with the product.

Group

The product group this SKU is linked to.

Discontinued

This field shows the discontinued date of the SKU where set.

MRP

The MRP (controlled via SHOW_MRP, MRP_DESCRIPTION application parameters) price of the SKU.

Currency Cost

The currency cost of the item.

Cost

The cost price of the item.

Alt. Cost

The alternative cost for the item (cost 2)

Anc. Cost

The sum of all ancillary costs attributed to the SKU.

Sell Price

Selling price 1 of the item.

Sell Price 2

Selling price 2.

Sell Price 3

Selling price 3.

Web Sell Price

The price charged for this item on a linked website.

Promo Cost

This field indicates the cost price of the selected promotion which may not be the cost price linked to the master product record.

If the selected promotion does not have a cost this field will be blank. 

It is important to ensure the system has a cost price, linked to a promotion (base line) for purchasing purposes.

Promotional cost prices changes are automatically applied overnight unless the Refresh Prices button is used (visible, subject to permission on the Catalogue Search screen)

If this column is blank there is no cost set for this SKU in the selected promotion.

Promo Sell

This field indicates the selling price of the selected promotion which may not be the selling price linked to the master product record.

If the selected promotion does not have a selling price this field will be blank. 

It is important to ensure the system has a selling price, linked to a promotion (base line) for purchasing purposes.

Promotional selling prices changes are automatically applied overnight unless the Refresh Prices button is used (visible, subject to permission on the Catalogue Search screen)

If this column is blank there is no cost set for this SKU in the selected promotion.

MG

This column displays the margin achieved if the item is sold at the selling price with the stated cost price.

The formula for this calculation defined via the MARGIN_CALCULATION application parameter.  

If the margin falls below the PRODUCT_PRICING_MARGIN_WARNING application parameter value, the value will be shown with a red font.

Hovering over the header title produces a tool tip showing the formula used to calculate the margin.

Clicking displays a Cost Price History page for the line’s SKU.

Cost Price History

Clicking the value in the MG column instructs SwanFRS to show the cost price history for the SKU.

It is also possible to see this information by clicking the cost price when viewing SKUs within the Internal Catalogue Search feature within the Sales menu.

If the selected SKU has options, SwanFRS will offer a list of previously specified options with the cost price of each option combination.

To see the cost history for a combination, click into the Cost Price field.  This presents a cost price history page showing promotional cost prices and the promotions effective dates.

Where necessary clicking the STOCK button shows stock cost histories.

This page shows the stock ID, last cost price including any ancillary costs associated with the stock item, a stock status (using colour coded message boxes) and reference data relating to the item.

Columns can be sorted by clicking and in reverse sort order by clicking a second time.

Clicking COST returns to the promotional cost listing, CLOSE returns to the SKU listing.

Quick Add Options

Clicking the QUICK ADD OPTIONS button allows the operator to add one or more option to the ticked rows within the data grid.  Once clicked the screen offers an option pick window.

Field 

Comments 

Options List

The option list shows all options linked to the supplier.

Highlight one, some or all items.

  • Hold the Control key whilst clicking to select disparate items.

  • To select a range, click on the first item, hold the Shift key, click on the last option in the list to be selected.

ADD OPTION(S) TO SELECTED

Clicking this button adds the selected option(s) to all the SKU items in the data grid marked with a tick.

Quick Add Attributes

Clicking the QUICK ADD ATTRIBUTES button allows the operator to add one or more attribute to the ticked rows within the data grid.  Once clicked the screen offers an attribute pick window.

Field 

Comments 

Attribute List

Select an attribute from the list available.

Details

Type into the text box the details to be associated with ticked items.

ADD ATTRIBUTE TO SELECTED

Clicking this button adds the selected attribute group and narrative to all the SKU items in the data grid marked with a tick.

Product Detail

The new product and edit existing product features share the same screens.

New products present an empty product page unless the clone or save and continue process are selected in which case the donor or original SKU’s details are retained for amendment.

When amending the fields are populated with the item’s information.

The product detail page is split into 4 tabs.

When editing an existing SKU, the SKU data is shown immediately below the header bar.

The page displays the Internal SwanFRS Item ID reference, SKU code, Supplier name and Range name.

The Add Sales Message may be clicked to specify sales notes which will appear when the item is added to an order.  Once notes exist the system will show the Update Sales Message .

Clicking produces the following window.

The following buttons are Common to all tabs.

ADD & CONTINUE

This button is only available when creating new products and instructs the program to save the information entered (create the SKU) but to leave the data on screen ready for the next item to be created by tweaking the data of the item just created.

There is no on-screen message indicating the SKU has been saved – only click the button once or the system will create duplicate items (with different SKUs)

ADD & CLOSE

This button is only available when creating new products and instructs the program to save the information entered (create the SKU) and return to the Product Data Grid.

The grid will redisplay showing any newly added SKUs.

ACCEPT

This button displays when amending an existing SKU.  Changes are saved with control returning to the Product Data Grid.

CLOSE

Click to close the screen without saving any changes made.

Details

The Details tab holds the products base information.

Field 

Comments 

Model number

This field holds the supplier’s code for the item.

It will used when purchasing from the supplier and in search lists.

Description 1

The first part of the products description.

All descriptions are concatenated when viewed within SwanFRS.

Description 2

The second part of the products description.

All descriptions are concatenated when viewed within SwanFRS.

Description 3

The third part of the products description.

All descriptions are concatenated when viewed within SwanFRS.

See Dimensions for more information about this field.

Product group 

Specify the product group this item is linked with.

It is not possible to change an item to a product group with a different product Class.  I.e., change from a Unit stocked item to  Measured item.

Lead time days

Specify the time it takes for the supplier to make and ship the item to the retailer.  I.e., the time from issuing the purchase order to receiving the stock at the warehouse door.

This value should be entered in days (elapsed time not just weekdays).

Unpackaged Width

Specify a width dimension.

This forms part of the cubic calculation – all products should be defined with a consistent unit of measure – Metres or Centimetres for example.

When defining measured goods, the width should be the width of the carpet.  It is recommended this be in Metres.   

If the item can be made of variable width a value of -1 should be set.

Unpackaged Depth

Specify a depth dimension.

This forms part of the cubic calculation – all products should be defined with a consistent unit of measure – Metres or Centimetres for example.

Unpackaged Height

Specify a height dimension.

This forms part of the cubic calculation – all products should be defined with a consistent unit of measure – Metres or Centimetres for example.

Weight  

Specify the weight of the item.

Where set this value is used to calculate the axel weight of a delivery.

Packaged Cubic

This value indicates the space consumed if purchased in a container.

Some suppliers size their containers by cubic capacity.

Number Of Seats

This value indicates the number of seats of the unit, if purchased in a container.

Some suppliers size their containers by number of seats. 

This field may also be used when selling associated products for example if a 321 group is sold the system can recommend a 6-seat warranty.

Number of Pieces

Specify the number of boxes the item is shipped to the retailer in.

The number of pieces can be printed on the stock label (X of Y)

Barcode

If the item is shipped from the supplier with a supplier’s barcode specify the barcode here.

Note: SwanFRS generates its own barcode from the stock item number.

Commission Group

Specify the commission group this item is linked with.  This is used to calculate an incentive paid to the salesperson for selling this product.

Cost

Specify the base currency cost of this item.

MRP

Specify the manufacturers recommended selling price.

Selling

Specify the current selling price of this item.

Discontinued

If the item can no longer be purchased (or will soon become unavailable), specify the date the manufacturer will stop supplying this item.

Historic and future dates are allowed.

Image Filename

Where specified SwanFRS will show the item with  thumbnail within the Catalogue Search and show the full-scale image when clicked.

If this field contains on the filename (<filename>.jpg), the image must be a jpg format and reside within the IMAGE_FOLDER_PATH as set within Set Up Application Parameters alternatively set the full URL (internet path) and the image name.

The optimum size for images is 540 across by 460 pixels depth.  

Reorderable Product

Tick if the item is to be monitor via the Purchase Order Optimisation process.

Allocated on Despatch

Tick if the item is only to have stock allocated to it at time of despatch .

For example, underlay – this is only to be allocated to the order just before the carpet is to be fitted.

Part

Tick if this item is a part.

Parts can be blocked from the sales team (used in customer service)

Back to Back PO

Tick if this item can be ordered directly from the back of a sales order.

Untick if the operator must have permission to order this product.  This feature is generally used for items which require a specific order value or volume, such as container stock, prior to purchasing.

Enter Serial Number

This option is only available for Unique Classed products and where ticked indicates that the item requires a serial number to be recorded prior to delivery to customer.

Minimum Qty

Specify the minimum stocking level for this item.

Used in reports and reordering.

Maximum Qty  

Specify the maximum stocking level for this item.

Used in reports and reordering.

Reorder Qty

Specify the reorder quantity for this item.

Used in reports and reordering.

Pack Qty

Specify the number of units in a single pack.

I.e., the number of items in a box or a bag.

Pack Description

Choose the title for the pack quantity. 

Dimensions

SwanFRS will, where the SHOW_PRODUCT_DESC_DIMENSIONS application parameter has been ticked, automatically append the SKUs dimensions to ‘description3’ when generating new or amending existing products.

Turning this feature on applies to all products for all companies.  It will only apply to new products created or amended after the control has been turned on.

When amending / creating a product, the unpackaged width, depth, and height (highlighted with a red box) below will be appended / overwrite narrative held within description 3.

Description 3 has a maximum of 80 characters.  The system will append the dimension string to the end of the narrative held in description 3 where space permits.  If there is in-sufficient space the system will truncate the existing description to make room for the dimension data specified.

For example, if description 3 has 67 characters, the dimension narrative is 20 characters, the system will truncation description 3 to 60 characters before adding the 20-character dimension.  This means the last 7 characters will be deleted and therefore lost.

The format of the dimension will be as follows –

<Space>Dim-<Space>H:<Space><unpackaged height><Space>W:<Space><unpackaged width><Space>D:<Space><unpackaged width>

Using the example above, this will show as –

Dim- H:100 W:200 D:300

If all unpackaged dimensions are blank (or zero), no changes to description 3 will be applied.

The system will omit a dimension if the unpackaged dimension is blank (or zero), 

For example, if the width was blank the dimension would show as

Dim- H:101 D:301

Dimensions should be entered in a uniform unit of measure.

Once the dimension has been added to the system it will appear on all screens and reports showing the third description.

To aid adoption of this feature Swan are offering a ‘one-off’ update which will populate description 3 for all existing SKUs.  Prior to requesting this service, please ensure your dimensions are set for all SKUs as once run it cannot be run again.

Item Options

The bottom section of the product detail page allows the operator maintain options (questions) and choices (answers) associated with the SKU.

In the example below there are three options linked to the SKU.

Field 

Comments 

Option Order

Empty boxed indicate the option is not linked to the SKU

Boxed with value indicate the system will ask the operator the question when the product is sold.

The value in the box is the sequence in which options (questions) will be asked.

The option list will be resorted in the Option Order once the SAVE OPTIONS & REFRESH button is selected.

Option Question

This field holds the option description (narrative displayed on screen when defining the product)

The code in brackets indicate the type of option.

  • 1st character - N – pick list / T – text entry

  • 2nd character - O – no quantity, C – Choose from a list, Q – specify a quantity

  • 3rd character - N – not price affecting, V – value uplift, P – percentage uplift

  • Number – option reference number.

Option Answer

The list of option choices (answers) for the option.

HAS OPTIONS

This image indicates the option has further options (no image no options).  Hovering over the image produces a tool tip listing the tier 2 (and subsequent) options associated with the option.

Promo Cost

The promotional cost uplift if this choice is selected.

Promo Sell

The promotional selling price uplift if this choice is selected.

Blocked

Tick if this option choice is not available for this SKU.

Default

Tick if this option choice is the default offering for this SKU.

Web Blocked

Tick if this option choice is not to be sent to the web.

i.e., in store option only.

Option Answer Image

Specify an image name for the SKU-option-choice combination.

If the option choice has an image assigned to it, the image will display.   If no specific option answer image is defined the option choice image will be used.

Web

The Web tab contains web related information.

Field 

Comments 

Web Product

Tick if this item is to be visible on a linked website.

Long Description

Specify narrative to show on a website.  

This field allows a block of text to be specified about the item.

Web Shop Description

Specify a web description for the item.

Web Shop Keywords

Specify keywords used to search for the item on the website.

Web Shop SEO

Specify a series of search words used by web search engines.

Web Shop Start Date

Specify the date when this item will be visible on the web.

Web Shop End Date

Specify the date the item will cease to be visible on the web.

Show Prices on Web

Tick if the website is to show the items selling price.

Default Image

Specify an image filename (and suffix) or full URL path and filename if the item is to have an image on the web.

Once saved and the screen refreshed, a thumbnail image will be displayed alongside the image path.

Default Image 2 to 5

There are in total five possible images per SKU.

Default Web Category 1 to 6.

SwanFRS allows up to 6 web categories or grouping per SKU

Specify a folder or group for this SKU

The SKU can be held in multiple categories.

See Set Up Web Categories to create groups

See Set Up Product Web Categories to link SKUs to groups

Web Category level

This gird details where the SKU is used within the Web Category control.

Attributes

This tab is not available when creating new SKUs.

The Attributes tab allows the operator to specify additional information to be recorded against the product.

Field 

Comments 

Attribute Name

Select an existing Attribute Group from the list available

New Attribute 

Type in a new attribute group

Attribute Value

Free format narrative

 Click the ACCEPT button below the value to save changes and add the attribute to the SKU.

 The right of the screen shows attributes already linked to the SKU

Field 

Comments 

Click to delete the attribute.

Deletions are immediate – no confirmation of delete is produced.

Attribute Value

Type in change the attribute narrative.

 Click the ACCEPT button to save changes.

Hierarchy

The Hierarchy tab allows the SKU to be linked to reporting groups.

Field 

Comments 

Hierarchy level 1 to 6.

SwanFRS allows up to 6 ‘report’ hierarchies per SKU

Options Mode

When operating in the Option Mode, the operator must choose the supplier and an option question from the drop-down list.  The routine will then show any option answers already available.

From this page the operator may elect to maintain the option questions or answers.

Field

Comments

Supplier

Choose a supplier form the pick-list.

Option Question

Select a question from the pick list which is filtered by the selected supplier.

This list does not include text entry options.

Pick list 1

This first pick list (untitled – ‘Show Active Only’ in the example shown)

Choose from

  • ·Show All (Default) – Show all SKUs matching the search filters.

  • Show Active Only – Only show  SKUs. (Blank discontinue dates or future discontinue dates)

  • Show Discontinued Only – Only show SKUs with historic discontinue dates.

This field may be changed after the FIND button has been selected.

Pick List 2

This second pick list (untitled – ‘Show All’ in the example shown)

Choose from

  • Show All (Default) – Show all SKUs in the selection criteria.

  • Show Items in Promotion – Only show SKUs that have prices linked to the selected promotion.

  • Show Item Not In Promotion – Only show SKUs without prices linked to the selected promotion.

This field may be changed after the FIND button has been selected.

Costs

See Populating the Promotion for details.

Sellings

See Populating the Promotion for details.

COPY PRICES TO SELECTED PROMOTION

This button is used to send cost and selling prices from the Option Choices Data Grid to the selected promotion.

Once copied to the promotion the Option Choices Data Grid the Promo Cost and Promo Sell column are populated with the prices set against the specified promotion.

...

Once the Supplier has been selected the ... button becomes active alongside the Option Question pick list.

Clicking takes the operator directly to the Question Maintenance. screen allowing the operator to modify existing questions or create new ones.

+

Once the Supplier has been selected the + button becomes active alongside the Range pick list.

Clicking opens a new range text box where the name of a new range can be entered

See Question Maintenance for details of entry fields.

  •  Option Question – Text field

  •  Option Type – Mandatory pick list or Text box.

  •  Quantity – No Qty, Pick list or manual entry

  •  Price Affecting – No impact,  Value or Percentage uplift.

Once entered clicking ACCEPT adds the range to the suppliers list, auto selects the option and clears the Option Choices Data Grid for new option choices  to be created.

Question Maintenance

To create a new option question or to edit existing questions click the maintain option questions button.  This generates a table of existing option questions for the chosen supplier like the screen example shown below.

It is possible to edit an existing option question by clicking the  icon or create a new option question by selecting the NEW option on the side panel.  Both choices generate a screen like the one shown below –

Details Tab

Field

Comment

Option ID

System generated option reference code.

Option number

System generated option reference.

Option Question

Define the legend or title presented to the operator when the defining the build of an item.

Option Type

Select one option from the following list

  • Mandatory list – the system will present a list of option answers from which the operator must select at time of item build.

  • Text box – this option allows the operator to enter free format text as an answer to the question. Free format text entry is required. The text entry is not verified. It is not possible to ask sub questions from the answer given.

The system will not offer multiple text boxes or a list of answers for text boxes – if multiple entry fields are required multiple text questions should be created

Option Quantity Type

Select one option from the following list

  • No quantity – this question does not have a quantity linked to it.

  • Quantity 1-10 – the user will be presented with a selection list containing the integer in the range0 to 10 and will be required to select one answer from this list.

  • Quantity entry – the operator may enter any value. The entry is not verified. Where a quantity is set the price linked to the chosen option answer (where applicable) will be multiplied by the quantity entered.

Option Price Type

Select one option from the following list

  • No value – this question does not have a price implication on the master item.

  • Price uplift – the master item will be uplifted by the value of the option answer (possibly multiplied by the quantity stipulated)

  • Percentage uplift – the master item will be uplifted by the percentage value linked to the option answer

Prices may be positive for uplifts or negatives for reductions.  Where an option answer is not price affecting set the cost and / or selling price to zero.

Discontinued 

Tick the box if this option question has been superseded.

It is not possible to delete option questions, but it is possible to stop the system presenting them to the operator by setting them as ‘discontinued’.

Expand Child

Tick if the system is to show the child option questions at the same time as presenting the parent question.

For more information about this option speak to your implementation consultant.

Attributes Tab

Field 

Comments 

Attribute Name

Select an existing Attribute Group from the list available

New Attribute 

Type in a new attribute group

Attribute Value

Free format narrative

Click the ACCEPT button below the value to save changes and add the attribute to the SKU.

The right of the screen shows attributes already linked to the SKU

Field 

Comments 

Click to delete the attribute.

Deletions are immediate – no confirmation of delete is produced.

Attribute Value

Type in change the attribute narrative.

Click the ACCEPT button to save changes.

To return to the option answer without saving changes, select the CLOSE button.  To save changes select the ACCEPT button.

Option Choices Data Grid

Selecting this option presents the list of option choices in a grid like to that shown below.

Field 

Comments 

A / N

This column acts as an indicator.  Where ticked the row will be affected if one of the QUICK ADDbuttons is processed.

  • Clicking the A places tick on every row.

  • Clicking the N removes the tick from every row.

Click to amend the option choice details.

Clicking opens the Option Choice Detail page.

:bubbles:

Click to clone the SKU.

Clicking opens the Option Choice Detail page preloaded with the row’s option choice details in insert mode thus allowing a new option choice to be created.

Clicking marks the option choice as Discontinued. 

The program uses the system date to discontinue.

The item will disappear from the grid if Show Active Only is selected.

The grid will not show the image if the option choice already has a discontinued date.  To remove a date, use the option and delete the discontinue date.

It is not possible to remove / purge an option choice from the database – setting a discontinue date blocks new stock items from being created but allows existing free to sell stock to be sold.

SKU

The SKU (stock keeping unit) number of the option choice (internal user only).

Description

The description of the option choice.

:bubbles:

This image indicates the option choice has further options (no image no options).  Hovering over the image produces a tool tip listing the next tier of options associated with this option choice.

Discontinued

This field shows the discontinued date of the option choice where set.

MRP

The MRP (controlled via SHOW_MRP, MRP_DESCRIPTION application parameters) price of the option choice.

Cost

The cost price of the item.

Alt. Cost

The alternative cost of the item.

Sell Price

Selling price 1 of the item.

Sell Price 2

Selling price 2.

Sell Price 3

Selling price 3.

Web Sell Price

The price charged when selected on a website.

Curr.Cost

If the item is sourced from a non-base currency supplier this field may be used to hold the foreign currency cost.

Promo Cost

This field indicates the cost price of the selected promotion which may not be the cost price linked to the master product record.

If the selected promotion does not have a cost this field will be blank. 

It is important to ensure the system has a cost price, linked to a promotion (base line) for purchasing purposes.

Promotional cost prices changes are automatically applied overnight unless the Refresh Prices button is used (visible, subject to permission on the Catalogue Search screen)

Promo Sell

This field indicates the selling price of the selected promotion which may not be the selling price linked to the master product record.

If the selected promotion does not have a selling price this field will be blank. 

It is important to ensure the system has a selling price, linked to a promotion (base line) for purchasing purposes.

Promotional selling prices changes are automatically applied overnight unless the Refresh Prices button is used (visible, subject to permission on the Catalogue Search screen)

MG

This column displays the margin achieved if the item is sold at the selling price with the sated cost price.

The formula for this calculation defined via the MARGIN_CALCULATION application parameter.  

If the margin falls below the PRODUCT_PRICING_MARGIN_WARNING application parameter value, the value will be shown with a red font.

Hovering over the header title produces a tool tip showing the formula used to calculate the margin.

Option Choice Detail

There are three ways of getting to the option choice detail page.

  • Clicking the ADD NEW ANSWERbutton which appears once the option choice has been specified.  This produces a blank page allowing the operator to enter new option choice details.

  • Clicking the image which opens the detail page pre-populated with the corresponding option choice details thus allowing the operator to make a change to the settings.

  • Clicking the :bubbles:  image, the detail page is populated with the source data, once saved a new option choice will have been created. 

Details Tab

Field

Comments

Model Number

This is an addendum to the main items model number used by the retailer / supplier to identify the specific build composition of the product.

Description

This is effectively the choice to the question and will appear on printed literature.

Cost

Where the option question has been defined with a price affecting a value in this cell will be applied to the master item either as a price uplift or as a percentage uplift.

MRP

Notional price for this option answer, this field is not used by SwanFRS

Selling 

Where the option question has been defined as price affecting, any value entered in this field will be applied to the master items selling price either as a value uplift or as a percentage uplift on the items base price.

Discontinued

Set if this option answer is no longer available ensure the date is current or historic.  If the option answer is to become unavailable set the date when the manufacturer will cease accepting orders with this option permutation.

Lead Time Adjustment (Days)

If the option answer has an impact on the length of time it takes the manufacturer to make the product specify the number of days increase or decrease (-ve days) choosing this answer impacts on the standard item’s delivery time frame.

Lead times cannot go negative.

Default Image URL 

Optionally specify an image URL for this option choice.

Web Blocked

Tick if this option choice is not to be offered on a linked website

ADD & CONTINUE

This button is only visible when creating new option choices or cloning an existing choice.

Clicking creates the option choice leaving the details on screen thus allowing the operator to create more choices without having to reset every field.

ADD & CLOSE

This button is only visible when creating new option choices or cloning an existing choice.

Clicking creates the option choice and returns control back to the Option Choices Data Grid.

ACCEPT

This button is only visible when editing an existing choice.

Clicking creates the option choice and returns control back to the Option Choices Data Grid.

Nested Options

It is possible to ask a question (option) off the back of an Option Choice (Answer)  The grid at the bottom of the page allows the operator to specify further questions should the operator select.

In the example above once, the operator selects the item choice they will be asked to confirm the grade of leather.

Field 

Comments 

Option Order

Empty boxed indicate the option is not linked to the option choice.

Boxed with value indicate the system will ask the operator the question when the product is sold.

The value in the box is the sequence in which options (questions) will be asked.

The option list will be resorted in the Option Order once the Save Options & Refresh button is selected.

Option Question

This field holds the option description (narrative displayed on screen when defining the product)

The code in brackets indicate the type of option.

  • N – pick list / T – text entry

  • O – no quantity, C – Choose from a list, Q – specify a quantity

  • P – not price affecting, V – value uplift, P – percentage uplift

  • Number – option reference number.

Option Answer

The list of option choices (answers) for the option.

:bubbles:

This image indicates the option has further options (no image no options).  Hovering over the image produces a tool tip listing the tier 2 (and subsequent) options associated with the option.

Promo Cost

The promotional cost uplift if this choice is selected.

Promo Sell

The promotional selling price uplift if this choice is selected.

Blocked

Tick if this option choice is not available for this option choice.

Default

Tick if this option choice is the default offering for this option choice.

Web Blocked

Tick if this option choice is not to be sent to the web.

i.e., in-store option only.

Option Answer Image

Specify an image name for the option choice -option-choice combination.

If the option choice has an image assigned to it, the image will display.   If no option answer SKU image is defined the option choice image will be used.

 Using this method, it is possible to create a series of questions within question.

An example of such a structure is shown below

The numbers in brackets indicate the option number. An example of this structure is available via the Product Creation catalogue spreadsheet.  Please contact support for more details.

Attributes Tab

Field 

Comments 

Attribute Name

Select an existing Attribute Group from the list available

New Attribute 

Type in a new attribute group

Attribute Value

Free format narrative

 Click the ACCEPT button below the value to save changes and add the attribute to the SKU.

 The right of the screen shows attributes already linked to the SKU

Field 

Comments 

Click to delete the attribute.

Deletions are immediate – no confirmation of delete is produced.

Attribute Value

Type in change the attribute narrative.

 Click the ACCEPT button to save changes.

Quick Add Options

Clicking the QUICK ADD OPTIONS button allows the operator to add one or more option to the ticked rows within the data grid.  Once clicked the screen offers an option pick window.

Field 

Comments 

Options List

The option list shows all options linked to the supplier.

Highlight one, some or all items.

  • Hold the Control key whilst clicking to select disparate items.

  • To select a range, click on the first item, hold the Shift key, click on the last option in the list to be selected.

ADD OPTION(S) TO SELECTED

Clicking this button adds the selected option(s) to all the SKU items in the data grid marked with a tick.

Quick Add Attributes

Clicking the QUICK ADD ATTRIBUTES button allows the operator to add one or more attribute to the ticked rows within the data grid.  Once clicked the screen offers an attribute pick window.

Field 

Comments 

Attribute List

Select an attribute from the list available.

Details

Type into the text box the details to be associated with ticked items.

ADD ATTRIBUTE TO SELECTED

Clicking this button adds the selected attribute group and narrative to all the SKU items in the data grid marked with a tick.

Quick Add Answers

Clicking the QUICK ADD ANSWERS button allows the operator to add one or more answers to the option (question). Once clicked the screen offers a text entry window.

Field 

Comments 

Details

Type into the text box to add new option answers.

In the example above three new answers would be added to the option item.

It is possible to paste text into this field. 

It possible to copy several cells (A1, A2, A3 for example) from Excel and paste these into this field.

ACCEPT ANSWERS

Clicking this button adds the selected attribute group and narrative to all the SKU items in the data grid marked with a tick.

Pricing Mode

Operators with the PRODUCT_PRICING_GLOBAL user privilege have access to the Global Price Manipulation routine which replicates the features describe in this section.

This program updates prices immediately without a roll back option.  It is strongly recommended that the Export option in Set Up Product Pricing is used to create a backup of prices before this routine is used.  This acts as a safety net should the price change be incorrectly specified and prices therefore corrupted.

Prior to selecting the price edit mode it is necessary to select the source promotion from which the ‘starting’ prices could be taken.

Import Prices from Selected Promotion

Prior to starting a price exercise, it is important to ensure the prices loaded into the data grid (option or Item) are correct.

To reload the prices columns, select the promotion from the pick list in the header row, tick the data grid rows to be changed and then click the IMPORT PRICES FROM SELECTED PROMOTION button.  Prices for ticked items in the data grid will be replaced with those from the selected promotion.

Make sure the subjects of the pricing changes are set before moving to price mode.  The system blocks the supplier/range search options once in price edit mode.

Having loaded the desired prices, the program can be converted into Price Edit Mode.

Prior to selecting the IMPORT PRICES FROM SELECTED PROMOTION button ensure you have the tick boxes available per item correctly set.  Importing prices replaces the value columns for any ticked SKU.

Selecting instructs the system to pre-populate the pricing grid with data from the chosen promotion.  This button can be clicked at any time during the pricing exercise to revert to the previously saved promotion prices.

Once in Pricing Mode it is not possible to change the location / promotion.

To operate in pricing mode, click the PRICE EDIT MODE button at the top of the page.  This fixes the Supplier and Range and loads the screen with Item or Option details.

Price Edit Mode

Field 

Comments 

A / N

This column acts as an indicator. 

  • Clicking the A places tick on every row.

  • Clicking the N removes the tick from every row.

SKU

The SKU (stock keeping unit) number of the product.

Range

The range the SKU is linked to.

Description

The description of the SKU – This field is an amalgam of the description 1, 2 and 3 fields.

:bubbles:

This image indicate the SKU has options (no image no options).  Hovering over the image produces a tool tip listing the tier 1 (top level) options associated with the product.

Group

The product group this SKU is linked to.

Discontinued

This field shows the discontinued date of the SKU where set.

MRP

The MRP (controlled via SHOW_MRP, MRP_DESCRIPTION application parameters) price.

Curr.Cost

If the item is sourced from a non-base currency supplier this field may be used to hold the foreign currency cost.

Cost

The cost price of the item.

Alt. Cost

The alternative cost of the item.

Anc. Cost

The sum of ancillary costs of the item.

Sell Price

Selling price 1 of the item.

Sell Price 2

Selling price 2.

Sell Price 3

Selling price 3.

Web Sell Price

The price charged on a linked website.

Promo Cost

This field indicates the cost price of the selected promotion which may not be the cost price linked to the master product record.

If the selected promotion does not have a cost this field will be blank. 

It is important to ensure the system has a cost price, linked to a promotion (base line) for purchasing purposes.

Promotional cost prices changes are automatically applied overnight unless the Refresh Prices button is used (visible, subject to permission on the Catalogue Search screen)

If this field is blank there isn’t a current cost assigned to this promotion.

Promo Sell

This field indicates the selling price of the selected promotion which may not be the selling price linked to the master product record.

If the selected promotion does not have a selling price this field will be blank. 

It is important to ensure the system has a selling price, linked to a promotion (base line) for purchasing purposes.

Promotional selling prices changes are automatically applied overnight unless the Refresh Prices button is used (visible, subject to permission on the Catalogue Search screen)

If this field is blank there isn’t a current cost assigned to this promotion

MG

This column displays the margin achieved if the item is sold at the selling price with the sated cost price.

The formula for this calculation defined via the MARGIN_CALCULATION application parameter.  

If the margin falls below the PRODUCT_PRICING_MARGIN_WARNING application parameter value, the value will be shown with a red font.

Hovering over the header title produces a tool tip showing the formula used to calculate the margin.

Ancillary Costs

Data Grid

Field 

Comments 

A / N

This column acts as an indicator.  Where ticked the row will be affected when the Error! Not a valid bookmark self-reference. is applied.

  • Clicking the A places tick on every row.

  • Clicking the N removes the tick from every row.

SKU

The SKU (stock keeping unit) number of the product.

Range

The range the SKU is linked to.

Description

The description of the SKU – This field is an amalgam of the description 1, 2 and 3 fields.

:bubbles:

This image indicate the SKU has options (no image no options).  Hovering over the image produces a tool tip listing the tier 1 (top level) options associated with the product.

Group

The product group this SKU is linked to.

Discontinued

This field shows the discontinued date of the SKU where set.

Curr.Cost

If the item is sourced from a non-base currency supplier this field may be used to hold the foreign currency cost.

Cost

The cost price of the item.

Alt. Cost

The alternative cost of the item.

Promo Cost

The cost price currently assigned to the chosen location.

Ancillary cost X

1 to 5

There are a maximum of 5 ancillary costs.  The title of each column is controlled via the ANCILLARY_DESCRIPTION_X set within Application Parameters.

Price Manipulation

Whether editing item or option answer prices the routine offers a screen like those shown below enabling the operator to make individual price changes or to apply a formula to multiple SKUs in a single operation.

Care should be taken when changing prices in that there is no ‘undo’ function within this routine.

Individual Price Changes

It is possible to manually change the MRP, Cost, alternative cost, selling price, price 2, price and / or currency cost cell for each item in the list.  This is achieved by clicking into the appropriate cell and keying in the revised price.

The screen shot above shows three blanks cells – these should contain a value and therefore have a red board and generate a warning message at the top of the grid.

Multiple Price Changes

This process enables the operator to make group changes to the SKU list by using the price manipulation algorithm.

To use the price manipulation algorithm is it necessary to identify which products are to be modified using by ticking the box alongside each item (as indicated above via the red box)

Clicking the CLEAR PRICES button blanks all the amendable price columns for ticked items.

Price Manipulation

Prior to clicking the GO button, it is important to choose which items the formula is to be applied. This is achieved by ticking the tick-box alongside the item to be changed.  Alternatively click the A in the column header to select all items or N to clear all tick boxes.

Field

Comments

Mode

Specify how the system is to operate

Choose from

  • Copy – Duplicate the selected source column in the destination column.

  • ·Swap – Swap the destination and source column contents.

  • Uplift – Apply a formula to the selected source column storing the results in the destination column.

  • Margin – Apply the specified margin to the source column storing the results in the destination column.

  • Clear Source – Remove all prices from the source column.

  • Clear Destination – Remove all values from the destination column.

Source Column

Select the column the system is to base its calculation on.

  • MRP

  • Currency Cost

  • Cost

  • Alternative cost

  • Selling price

  • Selling price 2

  • Selling price 3

  • Web Sell

  • Cost + Ancillary cost

  • Promo Cost

  • Promo Sell

  • Ancillary Cost (1 to 5) – replaced with the title as set in application parameters.

Destination Column

Select the column the system is to use to store the results of the action.

  • MRP

  • Currency Cost

  • Cost

  • Alternative cost

  • Selling price

  • Selling price 2

  • Selling price 3

  • Web sell

  • Ancillary Cost (1 to 5) – replaced with the title as set in application parameters.

Uplift Amount

The number entered into this field will be applied to the source column when operating in uplift mode.

Value

Specify how the value is to be applied.

  • Value – add the value to the destination.

  • Percentage – multiply the source by the percentage

  • Multiply – multiple the source by the specified value.

Charming

Select what form of rounding the routine is to apply – choose from –

  • None – leave the result as calculated

  • Round down – round the result down to the nearest whole integer.

  • Nines and fives – round down to the nearest whole integer which ends in a 9 or a 5.

  • Golden prices down – click to instruct the system to replace the calculated price with a golden price if the percentage difference between the golden price and calculated destination cell is less than the tolerance value set. This option will look at the golden price immediately lower than the calculated destination cell value.

  • Golden prices down – click to instruct the system to replace the calculated price with a golden price if the percentage difference between the golden price and calculated destination cell is less than the tolerance value set. This option will look at the golden price immediately higher than the calculated destination cell value.

Golden Price Tolerance %

Used only with golden price rounding – this numeric value represents the maximum percentage variance between the calculated destination cell value and its nearest golden price (higher or lower dependent upon selection).

To apply the formula initially double check to make sure the control parameters are set correctly and then click the GO button.  The routine will then apply the formula defined to the selected items in the table.

Saving Changes

Prices shown on screen are effectively held in a ‘work zone’.   When in price edit mode the supplier / range is locked to all other users when the UPDATE button is selected, however these values are not pushed to the promotion until the operator instructs the system to do so.

To abort changes made to the pricing data select the CANCEL button.  Selecting cancel generates the following question page.

Confirming one of these actions returns control back to the product / item page.

To save changes click the UPDATE button, this saves the data in the ‘work zone’ but does not make it available for use within the sales system.

At this stage, the revised prices remain in the working zone are not published.

The final step to publish the price changes is to choose the destination promotion from the header bar and then to click the COPY PRICES TO SELECTED PROMOTION button.

Prior to clicking the copy button ensure you’ve selected the correct cost and selling buttons – The selected prices are made ‘active’ within the promotion.

Populating the Promotion

Prior to sending data to a promotion, it may be necessary to create a new promotion via the Set Up Promotion routine.

To send data to a promotion ensure

You have specified the correct destination promotion from the list, which may include selecting the destination location.

Ensure you’ve selected which cost and which selling price are to become the ‘active’ prices within the destination location.

Check to make sure SKUs (or option choices) are set correctly and each row has a tick.

Unticked rows will not be copied to the destination location.

Click the Copy Prices to Selected Promotion to copy the selected SKU price data to the destination

promotion.

It is recommended that these details are checked prior to sending prices to the promotion as this process overwrites existing data in the chosen promotion.

It is recommended that wherever item prices are updated this is also followed up with option pricing data to ensure both items and options are kept in sync.

Price History

Operators possessing the VIEW_PRICE_HISTORY privilege can view price histories within the application.

This feature is of significance if asked to prove what price was charged when.

To see a history of selling prices use the catalogue search to find the SKU.

The catalogue search routine is designed to provide the viewer with a listing of product it is possible to sell to a customer today.  This feature excludes ‘discontinued’ items with no stock available to sell.   To obtain a price history of such products the catalogue search offers an ‘include discontinued SKUs’ tick box.

When ticked the system will show items which are flagged as discontinued and have no available stock (items which are usually omitted from the list)

In the example below SKU 39-1-213 is discontinued and has no available stock however the SKU is displayed to allow the selling price history to be viewed.

To view the price history, click the selling price corresponding to the desired SKU

The system will then show the price history of the selected SKU highlighting the current selling price with a yellow background.

When viewing products with options initially the system will show a breakdown of previously sold SKU / option combinations.  Since options can affect the selling price the operator must select from the list (by selecting the fully specified SKUs selling price)

Once selected the price history is displayed.

It is also possible to see price histories by clicking the PRICE HISTORY button when adding the product to a sales order.

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