Implementation Guide

Created by Migration Bot, Modified on Fri, 23 Oct at 2:31 PM by Migration Bot

Originally written by John Hardwick, last updated Aug 01, 2023, on the Swan Retail knowledge base (FRS).


This document is based on SwanFRS version 1207

This document is designed as a guide to implementing the SwanFRS application and should be used in partnership with the advice and guidance provided by your implementation consultant to ensure you are getting the most from the system.

Document Overview

Recommended processes for implementing SwanFRS

  • Gathering Information

  • Making Decisions

  • Setup Configurations

  • Input Information

  • Testing the Application

  • Migration of data from other systems.

  • Training Your Staff

This guide helps you to create a plan to complete each of these steps. 

Please feel free to discuss the decisions made with your Swan® implementation consultant prior to loading your data.

This guide should be used in conjunction with the following User Guides

  • System guides.

  • Report manuals.

  • Accounts Interface User Guide.

Swan® will assist you in the construction of the ‘static data’ required to operate SwanFRS.  It is your responsibility to ensure that all sections of this guide are completed with data created within the application where applicable.

This document should be used in partnership with other manuals and reference guides published to accompany the release version referenced on the cover page of this document.

The following schematic details possible network connectivity for SwanFRS.

1. Check List

This section contains an Excel check list to guide you through building your version of SwanFRS.

This document is recommended for use with your Swan Project Manager to record progress, training and basic data configuration.

2. Barcode Font

When using SwanFRS to generate either display labels or stock tickets with barcodes, it is necessary to download and install a specific font onto any PC where labels are to be generated / printed.

3. Products

This document advises on product creation and structure.

4. Promotions

This document provides an overview of how promotions work within SwanFRS.

5. Data Migration

This document offers a starting point re the subject of data migration, in particular transactional data, from a legacy system into SwanFRS.

6. Swansync Installation

When using the Swan hosted servers, It will be necessary to user the file share to load files into SwanFRS or to extract data from it.

7. Customer Service Configuration

This document details how to configure the customer service features within SwanFRS

8. Legacy Stock Load

This document explains the options for loading SwanFRS with existing stock.

Files from the Confluence page

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article