6. Swansync Installation

Created by Migration Bot, Modified on Fri, 23 Oct at 11:23 AM by Migration Bot

Originally written by John Hardwick, last updated Sept 12, 2023, on the Swan Retail knowledge base (FRS).

Part of: Implementation Guide

When using the Swan hosted servers, It will be necessary to user the file share to load files into SwanFRS or to extract data from it.

This document details how to install SwanSync on your local PC.

Download

The first step is to download the application.

Click on the link to download the application. https://syncthing.net/downloads/

For windows, choose the SyncTrayzor link
For Mac OS, choose the syncthing-macos link

Please contact support for installation directions on IOS devices.

Windows Installation

The following instructions are specific to Windows

The SyncTrayzor download page looks like this

Scroll down to the bottom of the page and choose the SyncTrayzorSetup-x86.exe link.

The file will be downloaded to your downloads folder.

The example screens are from Firefox, in this browser the downloads can be found in the top right corner

Open the file and say yes to the warning screen. Accept the licence agreement.

Choose NEXT >

Choose INSTALL

Click FINISH

Once installed, the following screen will be displayed. Choose the action Menu and show ID

A screen with a long ID code will be displayed. Highlight this entire code and copy it.

Send this code via email to Technical.services@swanretail.co.uk along with a company name and machine name To allow the team to identify each individual device. E.g. Jane’s Laptop or BuyerPC

We will add your machine at our end and shortly afterwards you will get a notification in the system tray

Click the add device button.

Then SAVE

This will add a link to our servers.

You will get another notification when the devices connect.

You will then get another notification to add a folder. Choose ADD

You will now need to create a new folder on your PC. This is where the files will be synced to. This can be anywhere, but we suggest something simple like C:\ImportExport

You will need to add a path to a locally created folder on your machine in the ‘Folder Path’ box as highlighted below. You can change the location of the folder on your computer.

The created folder path should be empty prior to clicking SAVE. This is because any files that are in this folder will be replicated on the server folder, as they are mirrors of each other. As this folder can be shared across many PCs, a change on one PC will be replicated on ALL PCs.

This also means that any files that are deleted locally in this folder will be removed from the sync folder on the server and therefore from everyone using the share. Delete files with caution.

It’s also worth noting that once your path is set, it cannot be moved, so it needs to be correct in the first instance.

Choose SAVE.

That’s it, all should be working….

Now, files will be synced between your newly created local folder and our servers. The folder will be populated with all the existing folders that are in your current import export folder (this normally takes a few minutes to finish syncing)

Please let us know to confirm all is working, so we know the installation is complete.

(The back-office function side should remain exactly the same in terms of importing/exporting into the relevant back office system)

If the above steps have not worked:

Depending on your firewall setup, you may need to do one further step.

If the Device does not connect or displays relays in the connection list, then we need to specify the address of our server.

Choose the Device and Click the EDIT button