Set Up Tender Types (1211)

Created by Migration Bot, Modified on Fri, 23 Oct at 2:31 PM by Migration Bot

Originally written by John Hardwick, last updated Jan 30, 2026, on the Swan Retail knowledge base (FRS).

Also Referred to as Method of Payments, this program lists the actual forms of tender acceptable to the system

A tender type is a unique form of payment you accept from either a customer directly or via a finance provider.

SwanFRS comes with a predefined list of the more common tender types. You need to decide if this list is suitable for your business needs. If you are going to change or define new tender types, then you should document the new tender types. You will also need to decide to which Tender Group they will belong.

Do not change or repurpose the Cash tender, as this will break the ‘can give change’ feature built into SwanFRS for this specific tender type.

Menu Location: System Admin > Sales > Set Up Tender Types

(Set Up Methods of Payment for US systems)

Click the NEW button or New on the side panel to generate a new record.
Click the icon to amend an existing record.
Once in amend / insert more, click the to save changes or to abort the action.
Click the CLOSE button, or Back option on the side panel to leave the page (or select another option from the menu)

Item	Description
Tender Type	Specify the description to be used to identify this form of tender. The size of this field is limited due to limitations of certain accountancy applications.
Subsidy	Specify the cost to you, the retailer, for accepting this form of payment. The value entered is a percentage of the payment value processed. For example, specifying 1 indicates that 1% of the payment value is charged by the service provider for processing the payment. Where set, SwanFRS will automatically break out the cost of receiving tender of this type and post the cost to the specified subsidy nominal account. If this feature is not required, set the subsidy value to 0%.
Subsidy Nominal Code	Specify the nominal code the subsidy will be posted to in your accounting solution. This field is only used when the subsidy percentage is none-zero. See Set Up Nominal Account Codes (1205 onwards)
Tender Group	Select a group from the predefined list. Multiple tenders can be linked to a tender group. See Set Up Tender Groups
Active	Tick this field to indicate this tender type may be used within SwanFRS. Codes cannot be removed, once redundant unstick this field.
Refund	Tick to indicate this tender is an accepted form of refund. For each tender, consider also creating a ‘refund’ to facilitate tender refunds. I.e. create cash and a cash refund.
Term	Only applicable for finance tenders groups where the offering is not interest bearing, optionally specify the number of repayments for this tender type. Where set, the system will show the applicant the value of each monthly payment (excluding any service or ancillary charges) when entering the value of the finance application.
Posting Level	Choose the posting level for this type of tender – choose from – Summary – post summary values to nominal per tender type. Detail – post one record per payment with a nominal posting reference of the manually entered reference. Customer – post one record per payment with the nominal posting reference that of the sales order and customer surname. Cash postings will be sent in summary mode, irrespective of the posting level set against it.
Third Party Tender Code	This field is only required when receiving payments or sending payments processed to a third-party system. This field is not verified and has no impact on SwanFRS processes or functionality.
Legacy Default	Tick if this tender is to be used as the default when processing a legacy sales order. It is strongly suggested that any tender marked as a legacy default is marked as inactive to stop unauthorised use. Legacy tenders should only be used by the system when creating an historic fully delivered and paid for sales order. Allowing staff to use this tender can create the potential for fraud.
Can Give Change	Tick if change is to be given for this tender type. This box is only available when editing payments linked to the cash tender group.
SagePay Default	Tick if this tender is used when receiving web sage payments.
Terminal Type	This defaults to the terminal type set within Set Up Tender Types
VeriFone Default	This defaults to the VeriFone default set within Set Up Tender Types for VeriFone payments.
VeriFone Codes	System Controlled
BalancePay Default	When using BalancePay it is necessary to define a tender type used by the client driven Clear Course balance payment mechanism. Only one BalancePay default is possible.