Set Up Receipt Printers (1214 onwards)

Created by Migration Bot, Modified on Fri, 23 Oct at 2:31 PM by Migration Bot

Originally written by John Hardwick, last updated Mar 26, 2026, on the Swan Retail knowledge base (FRS).

This routine allows the management of 3 inch wide receipt printers used with the Quick Sale option, which is provided as part of the SwanPay embedded payment system,

The receipt printer connects to a base station or PC. Some models have a port which allows connection of a till drawer, which is triggered when a specific tender is used as payment.

The receipt printer needs to be configured and made available to the network via the standard windows printer interface and will be given an IP address, which is required by SwanFRS to ensure receipts are sent to the specified device.

It is possible to have multiple receipt printers in a single location.

Menu Location: System Admin > Products > Set Up Receipt Printers

Prior to viewing data, the operator will be required to select a location from the pick-list in the top left side of the screen.

Click the NEW button or New on the side panel to generate a new record.
Click the icon to amend an existing record.
Once in amend / insert more, click the to save changes or to abort the action.
Click the CLOSE button, or Back option on the side panel to leave the page (or select another option from the menu)

Receipt fields

Item	Description
Printer Name	Specify a unique name for the receipt printer. This name should replicate the name given to the printer within Windows.
IP Address	Specify the IP address of the printer as installed on the local network. The IP must match that set in the printer configuration.
Port Number	Specify the Port assigned to this printer
Receipt Design	Pick a receipt design from the list available. Clicking opens the Receipt layout design program Set Up Receipt Design (1214 onwards)
Location	Specify the location this printer is located.
Has Till Drawer	Tick if the printer has a linked till drawer.
Active	Tick to make this printer active and therefore available for selection within the Quick Sale process.