Set Up Receipt Design (1214 onwards)

Created by Migration Bot, Modified on Fri, 23 Oct at 11:24 AM by Migration Bot

Originally written by John Hardwick, last updated Mar 26, 2026, on the Swan Retail knowledge base (FRS).

Where configured, the promotion can drive the style of the display stock ticket. This routine enables the content of the receipt slip to be defined.

Menu Location: System Admin > Sales > Set Up Receipt Designs

When initially loaded, the display lists all receipt designs currently defined.

Click the NEW button or New on the side panel to generate a new record.
Click the icon to amend an existing record.
Once in amend / insert more, click the to save changes or to abort the action.
Click the CLOSE button, or Back option on the side panel to leave the page (or select another option from the menu)

Item

Description

Design Name

Specify a unique receipt name

The ticket name acts as a hyperlink, which when selected opens the receipt designer page.

Active

Tick to mark the style as active and therefore selectable when processing quick sales.

If there is only one active receipt printer for a given trading location, the system will automatically select it and send the output to that printer.

Where more than one printer exists, the operator may choose the printer.

Receipt Design

Clicking a receipt design open the following page where the contents of the receipt can be formatted.

Ensure all text entered does not exceed 30 characters to avoid ‘wrapping’ on the receipt.

Item	Description
Design Detail	This section lists the ‘merge tags' available for use within the receipt printer. To use either highlight and drag to the Header or Footer sections of the receipt design, or type the merge tag into the relevant section ensuring to copy the exact format of the merge tag.
Design Name	This field shows the receipt design title / name.
Header	This section prints at the top of the receipt and generally contains order numbers, store locations and logo’s On ‘reprints’ the system automatically adds the word ‘REPRINT’ before printing the sale details.
Show Total Before VAT	Tick to show the sale total Ex Tax on the receipt footer. When ticked, specify the ‘narrative’ to display before the value
Show Total including VAT	Tick to show the sale total including Tax on the receipt footer. When ticked, specify the ‘narrative’ to display before the value
Show Total VAT	Tick to show the sale total on the receipt footer. When ticked, specify the ‘narrative’ to display before the value
Show Total Payment	Tick to show the sale total payments received on the receipt footer. When ticked, specify the ‘narrative’ to display before the value
Show Change Given	Tick to show the value of change given (where applicable) on the receipt footer. When ticked, specify the ‘narrative’ to display before the value
Show Payment Method	Tick to show how payments were received. When ticked, specify the ‘narrative’ to display before the value
Show Masked Card Number	Tick to show the masked card reference (Payments received via SwanPay’s embedded payment system will only show the last 4 digits of the card number.) When ticked, specify the ‘narrative’ to display before the value
Footer	Use this section for narrative to display at the foot of the receipt.

TEST PRINT may be used to send a sample print to the receipt printer. The system will use the last ‘quick sale’ order for this. An example receipt print is shown below