Originally written by John Hardwick, last updated Jan 30, 2026, on the Swan Retail knowledge base (FRS).
This optional routine is used in partnership with delivery slots and holds a list of reason why a particular slot is not available for allocation to a customer delivery.
Menu Location: System Admin > Sales > Set Up Delivery Slot Unavailable Reasons
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Click the NEW button or New on the side panel to generate a new record.
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Click the icon to amend an existing record.
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Once in amend / insert more, click the to save changes or to abort the action.
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Click the CLOSE button, or Back option on the side panel to leave the page (or select another option from the menu)
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Item |
Description |
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Reason |
Specify a reason as to why a particular slot on a delivery run is being reserved / blocked for use with customer deliveries. |
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Active |
Tick to include the reason in the pick list. Untick to hide from pick lists. It is not possible to remove a discount reason once created, making in-active (unticking) prohibits further use, whilst retaining the ability to report on historic use. |
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