Set Up Delivery Area Links (1205 onwards)

Created by Migration Bot, Modified on Fri, 23 Oct at 2:31 PM by Migration Bot

Originally written by John Hardwick, last updated Jan 30, 2026, on the Swan Retail knowledge base (FRS).

This routine is only required when operating with third party companies who hold stock on behalf of the retailer and allows the customer’s delivery postcode to be associated with a delivery area.

With third party delivery once the authorisation to deliver is given, management of the delivery is via the third party, with SwanFRS being notified of the delivery once it has occurred.

This process is engaged once the customer’s delivery address is defined which is often prior to the goods being added to the sale, whereas the delivery postcode links process occurs when scheduling the customer delivery which is usually once the sales order has been completed.

To reduce the number of records required to fully map a delivery area, SwanFRS uses a ‘wildcard’ which when used tells the system to include any code with matching characters up to the wildcard, effectively ignoring any character in the delivery postcode after this character. The wildcard used by the system is the percentage symbol (%)

When using partial postcodes, it is important to ensure you suffix the partial code with a percentage symbol. It is also important to ensure spaces are used prior to the percentage if multiple range control is required. Without this symbol, FRS, will only attempt to find an exact match, For example:

HU Includes only the HU postcode

(And therefore, is unlikely to find a match)

HU% Relates to the entire HU area.

HU1% Includes the HU1, HU10, HU11.HU19, HU101.HU199 areas.

HU1 % Relates only to the HU1 postcode area.

HU1 7% Includes only the HU1 7 area.

HU1 7AS Includes only the HU1 7AS post code.

When configured for Eire, the postcode will require a 4-4 character postcode.

When configured for US operation, the zip code is a single data entry field.

Menu Location: System Admin > Sales > Set Up Delivery Area Links

The routine requires the operator to choose a Location from the pick list, which is restricted to only those visible to the operator, select the third party delivery company specified in the Set Up Locations (1213 onwards)

Once selected, the screen displays the postcodes associated with this delivery run.

Click the NEW button or New on the side panel to generate a new record.
Click the icon to amend an existing record.
Once in amend / insert more, click the to save changes or to abort the action.
Click the CLOSE button, or Back option on the side panel to leave the page (or select another option from the menu)