Rejected Till Transactions (1206 onwards)

Created by Migration Bot, Modified on Fri, 23 Oct at 11:23 AM by Migration Bot

Originally written by John Hardwick, last updated Jan 30, 2026, on the Swan Retail knowledge base (FRS).

This routine is only required when importing payments processed externally via a till and sent into SwanFRS to update the order balance.

Menu Location: System > Sales > Process Rejected Till Transactions

This routine does not appear on the main menu structure, however it can be added to the operator’s favourites should this be deemed appropriate.

Upon loading, the screen will list all transactions received from the till, via the Accounts Interface, which could not be matched to a sales order or tender type.

Click the icon to amend the line.
Select the REPROCESS button to reprocess the import, once a change has been made.
Click the DELETE button to reject the payment completely and as such do not import the record into SwanFRS.

Per row, the red text identifies the data element rejected by the import process

Field	Details
Rejected Line	When in amend mode, it is possible to amend the data file. When in view mode, the red text (in square brackets) indicates the data element rejected by the import process. Prior to clicking amend, it is suggested a mental note is taken as to the position of the rejected data element, as the colour coding is removed when amending. Care must also be taken to ensure the positioning of the data elements is not disturbed by modifying the data.
Reason	This information column identifies the reason for the rejected and the character position in the data file, and remains visible when the record is in amend mode.
Source File	The original import file name. This allows the operator to delete the record and reprocess the load file, should this be deemed the most appropriate course of action.
Reprocess	Not operational in amend mode, click to instruct the row to be rechecked and subject to acceptance, load the payment into SwanFRS. Successful loads will result in the line being removed from the data grid. Unsuccessful processing will update the rejected reasons.
Delete	Not operational in amend mode, click to instruct program to remove the row from the rejected list. This option will result in the payment NOT reaching SwanFRS