Originally written by John Hardwick, last updated Feb 02, 2026, on the Swan Retail knowledge base (FRS).
Part of: Up Board Reports
This report shows outstanding customer actions as a result of the Up Board system.
Crystal report name CDC Pending Completion 1
A red background indicates an open action, green is used when the event is open and within expected response times.
Selection Criteria
Run time choices, user selectable.
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Restricted Trading Location(s)
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Salesperson
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Date Range
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Group By
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Designer / Location
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Print Sequence
As indicated by blue numbered squares in the report example.
1 Salesperson or Location
2 Location or Salesperson
3 Customer ID
Report Totals
As indicated by yellow numbered squares in the report example.
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There are none
Printed Fields
Fields printed on the report.
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Salesperson
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Location
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Customer ID
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Customer’s Full Name
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Address
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Action Due Date
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UPs contact Due Date
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Contact Status
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