Originally written by John Hardwick, last updated Jun 14, 2023, on the Swan Retail knowledge base (FRS).
Part of: Sales Reports
The report details orders raised within the specified date range, collating by postcode and whether the customer is a first-time purchaser or a returning customer.
Crystal report name Postcode Area Customer Analysis 1
This report offers a detailed and summary format.
Detailed Format
See image above.
Existing indicates the customer has purchased before - i.e. an existing customer.
Selection Criteria
Run time choices, user selectable.
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Sales Date Range
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Restricted Selling Location(s)
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Include Order On Hold
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Yes / No
-
-
Report Format
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Detailed / Summary
-
-
Include Blank Postcodes
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Yes / No
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Print Sequence
As indicated by blue numbered squares in the report example.
1 Postcode
2 Sales Order Date
Report Totals
As indicated by yellow numbered squares in the report example.
-
There are none.
Printed Fields
Fields printed on the report.
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Postcode / Zip Code / Eire Code
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Number of Existing Orders
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Existing Sales Order Value
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Number of Existing Customers
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Number of New Orders
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New Order Value
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New Customers
Detailed mode (blue italic text)
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Postcode / Zip Code / Eire Code
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Sales Order Date
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Sales Order Number
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Customer ID
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Customer Last Name / Surname
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Sales Order Total
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Number of Previous Orders for this Customer.
Summary Format
Selection Criteria
As per detailed format.
Print Sequence
As indicated by blue numbered squares in the report example.
1 Zip Code / Postcode / Eire Code
Report Totals
As indicated by yellow numbered squares in the report example.
-
There are none.
Printed Fields
Fields printed on the report.
-
Postcode / Zip Code / Eire Code
-
Number of Existing Orders
-
Existing Order Value
-
Number of Existing Customers
-
Number of New Orders
-
New Order Value
-
Number of New Customers
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