SwanPay Audit (1214 onwards)

Originally written by John Hardwick, last updated Apr 30, 2026, on the Swan Retail knowledge base (FRS).

Part of: Financial Reports

This report lists all payment requests sent to SwanPay within a given date range.

Payments shown with a black font successfully completed with the payment value being recorded in SwanFRS.

Records shown with a light yellow background relate to manually processed payments linked to the SwanPay transaction via a specific payment reference. (I.e. Manually posted payments using the Ref specified in this report to tie the manual payment to the Swanpay transaction).

Individual payment transactions are omitted in ‘Total Only’ Mode.

Differences are shown alongside each group total (where applicable) in a red font.

Void and voided transactions are shown with a salmon background. (voided is the original tender which is cancelled via the void).

When showing technical data, per tender, the report shows the ‘idempotency’ and ‘POS ID’ references which may be requested by support when investigating issues.

When processing ‘manually keyed card payments, the report displays an M alongside the Payment reference

Selection Criteria

Run time choices, user selectable.

• Trading location

• Date Range

• Grouping

  • Location / Transaction Date / PED

  • Location / Transaction Date

  • Location / PED / Transaction Date

  • Location / PED

  • Location

• Details

  • Show Individual Payments

  • Show Group Totals Only

• Show Technical

  • Yes - include reference data required when investigating anomalies.

  • No

• Include

  • All Transactions

  • Exceptions Only (Payments send to SwanPay but not recognised in SwanFRS)

  • Completed Only (Exclude exceptions

• Show Technical Data

  • Yes / No

• Include

  • Sales Only

  • Refunds Only

  • Voids Only

  • All Transactions

Print Sequence

As indicated by blue numbered squares in the report example.

1 Location

2 Transaction Date or PED (subject to selection)

3 PED or Transaction Date (Subject to selection)

4 Payment Transaction (Detailed mode only)

Report Totals

As indicated by yellow numbered squares in the report example.

1 PED or Transaction Date (subject to selection)

2 Transaction Date or PED (Subject to selection)

3 Payment Location

4 Report

Printed Fields

Fields printed on the report.

• Payment Processing Location

• Transaction Date (where selected)

• PED (EPOS ID) (where selected)

• Idempotency key (where selected)

• Payment Date / Time (Detailed mode only)

• User / Operator (Detailed mode only)

• Sales Order ID (Detailed mode only)

• Customer’s Name (Detailed mode only)

• Payment Request Value (Detailed mode only)

• Tender Type (Detailed mode only)

• Payment Reference (Detailed mode only) - as keyed in SwanFRS.

• Payment ID (Detailed mode only) - SwanFRS’s Payment reference

• Transaction Type

• Date Reconciled (Detailed mode only)

• Date Posted to Accounts (Detailed mode only)

• Payment Request Total

• Payments in SwanFRS Total

• Manually entered Adjustment Total

• Shortfall Total

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