Originally written by John Hardwick, last updated Apr 29, 2026, on the Swan Retail knowledge base (FRS).
Overview
This document explains how to set up and use the group narrative feature design to collate sales order line items into groups. For example, products can be collated by room which aids delivery by collating by destination location.
SwanFRS either displays sales order lines in the sequence they are entered / amended or alphabetically by SKU and description.
Group Narratives adds a third collation which supersedes the sequence by date which is entitled Group Narratives.
Configuration
Application Parameters
Menu Location: System Admin > Application > Set Up Application Parameters
The following parameters affect the functionality of internal ordering.
|
SO_GROUP_DESC |
Set to turn on this feature. The field should contain the group narrative for the collation of order lines. For Example Room. |
Group Narratives
Menu Location: System Admin > Sales > Set Up Group Narratives
This routine is used to hold the group names of order line collations and is available to anyone possessing the ADMIN_HEADER role privilege.
Operation
Once one or more group narrative as been set, it is possible to start collating within the sales order.
When adding a sales order line to the order (via Add Product) or amend a line via the pencil icon a pick list appears immediately below the Accept Early Delivery checkbox, as indicated below with the red box.
Optionally, the operator may select a group from the list specified within the Set Up Group Narratives routine.
Once added to the sale, the grouping is displayed below the SKU in the data grid.
The group Narrative is used to control the printing of the several documents.
All ‘none-grouped’ items are displayed before grouped items on reports.
Sales Order Acknowledgements
Sales Order Pro forma Invoice
Picking Note
Drivers Manifest
Delivery Note
Sales Invoice
Files from the Confluence page
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