Group Narratives (1214 onwards)

Created by Migration Bot, Modified on Fri, 23 Oct at 2:29 PM by Migration Bot

Originally written by John Hardwick, last updated Apr 29, 2026, on the Swan Retail knowledge base (FRS).


Overview

This document explains how to set up and use the group narrative feature design to collate sales order line items into groups. For example, products can be collated by room which aids delivery by collating by destination location.

SwanFRS either displays sales order lines in the sequence they are entered / amended or alphabetically by SKU and description.

Group Narratives adds a third collation which supersedes the sequence by date which is entitled Group Narratives.

Configuration

Application Parameters

Menu Location: System Admin > Application > Set Up Application Parameters

The following parameters affect the functionality of internal ordering.

SO_GROUP_DESC

Set to turn on this feature.

The field should contain the group narrative for the collation of order lines. For Example Room.

Group Narratives

Menu Location: System Admin > Sales > Set Up Group Narratives

This routine is used to hold the group names of order line collations and is available to anyone possessing the ADMIN_HEADER role privilege.

image-20250804-125303.png

Operation

Once one or more group narrative as been set, it is possible to start collating within the sales order.

When adding a sales order line to the order (via Add Product) or amend a line via the pencil icon a pick list appears immediately below the Accept Early Delivery checkbox, as indicated below with the red box.

image-20250804-125827.png

Optionally, the operator may select a group from the list specified within the Set Up Group Narratives routine.

Once added to the sale, the grouping is displayed below the SKU in the data grid.

image-20250804-130130.png

The group Narrative is used to control the printing of the several documents.

All ‘none-grouped’ items are displayed before grouped items on reports.

Sales Order Acknowledgements

image-20250804-131041.png

Sales Order Pro forma Invoice

image-20250804-131717.png

Picking Note

image-20250804-132208.png

Drivers Manifest

image-20250804-132318.png

Delivery Note

image-20250804-132427.png

Sales Invoice

image-20250804-132548.png

Files from the Confluence page

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article